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Why analytics are important

Analytics enable you to act with constant market feedback. That feedback loop provides context on progress and areas to improve. Without analytics you would be flying blind. Meaning you can also operate more efficiently and faster. Analytics also help with a lot of different business functions, strategy & planning, managing budgets, allocating resources, auditing, team management & performance management. Meaning companies can make data informed decisions. Continue reading

Ben Young
Ben Young
October 28, 2022

Making Twitter Ads less sucky

Edition #382 How to make Twitter ads less sucky, MrBeast’s billion dollar valuation and LinkedIns original video push. One big thing Elon shared his vision for Twitter ads early Thursday morning, as he completes his buyout of Twitter. And on balance, this is pretty good and paints a positive picture for advertisers. Readers will know I’m a longtime user of Twitter, I even think there was a point in time where I was the top Twitter account in NZ. Granted, NZ is small :) But so, I’ve used the ad product numerous times over the years. And so have clients. Well, clients are always using Twitter ads. And there was a moment in time where I felt like Twitter Ads had a lot of potential, and that was the number of self serve advertisers they had. But if you asked me today, in 2022. I think the ad product is lackluster. (How long did they not have frequency caps?! Do they even now?) Where Twitter needs to invest, is better tooling, and free tools for advertisers. It’s not all about selling ads, it’s about engaging advertisers and giving them tools, that help them make advertising decisions. Take Google Analytics for example, this free tool, keeps advertisers engaged. And then when they look to change the numbers, Google Ads is a shoo-in. Also, all the insights from Google Analytics is a feedback loop, end to end, that Google gets to see. So they can see how their product is doing but also EVERY OTHER ADVERTISING PARTNER on planet earth. Twitter offers no such solution. One of their key competitors is the yardstick, and Google Analytics hasn’t had that much investment in 10 years. Why should they, it helps Google Ads. Twitter can and should have launched a solution years ago. Even TikTok is making moves in this space. The next area is Twitter Webmaster Tools. Bing has Bing Webmaster Tools, Google has theirs. And this acts as an insight tool for websites on how well their websites are being used in those search engines. Twitter should do the same, for URLs shared, quotes copied/pasted. And then webmasters could make adjustments to make their content more friendly for Twitter. LinkedIn doesn’t like it if you click out. Facebook doesn’t like it if you click out. But clicking out to interesting articles and links, is part of the Twitter experience. So this is an opportunity for Twitter to really set its ad product apart. B2B advertisers would flock to Twitter if they did a better job of offering them solutions. The best they have is, promote profile of the CEO. But that’s not everyone. And anecdotally I’ve heard mixed reviews of it. Last year they launched Twitter Site Visit Optimization, I also gave that a try, and found that Twitter was billing for a bunch of accidental clicks. An easy fix, see that a user clicked, and then was engaging back on Twitter within a couple of seconds, oh that must be an accidental click. The other area that I’ve heard from advertisers is, metrics. And that they’ve found them unreliable over time, and if they pull daily reports, often all the numbers don’t add up. Which of course, just makes advertisers pause. I say all this, with a POV of, hey these are all really addressable. They still remain opportune. But Twitter needs to take ads seriously and build better tools to help advertisers. Notable stories this week Elon shares his vision for advertisers on Twitter. B2B content marketing problem: readers aren’t robots. Why LinkedIn is stepping up its original video and audio content ambitions. Some advertisers were initially all-in on Netflix’s ad tier, but many are now planning to buy ads on competitors like Amazon or Disney instead. How the FT got more than 78,000 replies to a survey. TikTok denies it could use location information to track US users. Square sells your data. Let’s stop admiring problems, and start celebrating streaming’s progress. Apple to start charging Facebook for in app purchases when they sell ‘advertising boosts’ in its app. Unclear if this is meaningful revenue though. Continue reading

Ben Young
Ben Young
October 28, 2022

How can real-time analytics help marketing teams

Now with real-time analytics, it can help marketing teams by providing a tighter feedback loop. Rather than finding out later that a piece of content isn’t working, they can make adjustments within hours, or a couple of days after launching. They can also identify trends a lot earlier, see the success of experiments and keep a finger on the pulse of the customer. If something isn’t working, it can be stopped a lot sooner, saving time and money. Younger marketers… Continue reading

Ben Young
Ben Young
October 21, 2022

Where can I learn marketing analytics

There is a plethora of options for folks to upskill on marketing analytics these days. From TikToks, to online courses, to short courses at universities. An undercooked approach is to create your own side project and play around with different analytics tools. To create your own reports/analysis. And then to go to friends and help them with their side projects. What are they trying to achieve, and how can you help find opportunities for them by analyzing their data. This… Continue reading

Ben Young
Ben Young
October 21, 2022

Marketing analytics without a college degree

A university education is not necessarily needed for marketing analytics. It is such a rapidly evolving field, that you can break in, by demonstrating your capabilities. Simply knowing all the tools and how to use them can help you secure a job. To get more senior roles, yes, some college or other education is going to help. Especially if you’re aiming more at the analyst end of the spectrum. But you can get started without one. Consider starting with a… Continue reading

Ben Young
Ben Young
October 21, 2022

How do I build a marketing analytics portfolio

You have to start somewhere, and one place is to have your own side project. Create a website, or some content, and then spend some time analyzing it for yourself. This lets you try different tools, create reports how you like, and do analysis that you might not otherwise do. You’re the boss! So why not. Then you could extend this, to friends side projects, offering them one time audits of their project. Or an ongoing report for a duration. Continue reading

Ben Young
Ben Young
October 21, 2022

How do I write a digital marketing report

Start with the marketing objective, here’s what we are seeking to achieve. This helps to provide context for the document and remind the recipient of why this work is being done. Then share top two or three findings for them. A framework for the report might look like: Reiterate the objective The dates of analysis Screenshots of the work Summary of performance and timeline of the work going live Identify any learnings/observations Recommendations for next time In terms of your… Continue reading

Ben Young
Ben Young
October 21, 2022

What are the uses of marketing reports

Marketing reports are used to provide a scorecard of performance. They help put a stake in the ground and go, for this body of work, here is how it performed. They can be used to keep an eye on progress, to allow for course corrections. As a demonstration of return on investment, we invested this much and here’s what we got in return. An insights and opportunity document, to find areas of growth for the business. As a KPI or… Continue reading

Ben Young
Ben Young
October 21, 2022