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Bridging commentary on the art & science of content; content marketing, branded content, native advertising and the analytics, attribution and intelligence that powers it.

Guide to Behavioral Analytics

What is behavioral analytics? Behavioral analytics is the process of collecting data on how people are behaving within a given digital experience. Behavioral analytics is at type of digital analytics. Typically this is measuring customers in a customer journey, but can also be users within a web application.  Think about behavioral analytics as adding an extra dimension to the level of knowledge about your customers. It’s a high fidelity view. Behavioral analytics is synonymous with big data, because of… Continue reading

Ben Young
Ben Young
December 5, 2022

Limitations of the platform

The Nudge platform requires direct observability of an action to authenticate it. What that means is, if you can’t place the Nudge code on an experience, Nudge can’t measure it. For example a Facebook post in Facebook. However, Nudge can measure the impact from these limitations. For example, someone clicks on a Facebook post to your website, where the Nudge code is on. That is the key limitation of the platform.  … Continue reading

Ben Young
Ben Young
December 2, 2022

Guide to Analytics Discrepancies

Discrepancies arise from the differences between two systems and mistakes that are made in implementation. Identifying discrepancies, is helpful The biggest cause of discrepancies between two analytics system, is the users that leave before a page has finished, and one analytics system has loaded but the other has not yet. Discrepancies of a few percentage are reasonable. If there is a large discrepancy (like 10% or more) you need to investigate. If you are looking for information on a particular… Continue reading

Ben Young
Ben Young
December 2, 2022

Media Strategy Mastery

Edition #385 On Netflix coming into ads too late, Cognizant branded content and personal brands. This week I dive into a few loose threads, the absolute mastery behind Netflix’s timing on advertising. Why ROI is an education problem not a technical one. And will Twitter cause a flood of engagement to newsletters. Excuse the long note, we’re a couple of weeks behind 🙂 If you like it more, let me know. Maybe we look to make them more… Continue reading

Ben Young
Ben Young
December 2, 2022

What is a good benchmark for bounce rate?

A bounce rate benchmark of 30-40% is within acceptable ranges. Bounce rate captures the rate at which people leave without furthering engaging in your website. Newer platforms like Nudge improves the accuracy of the measure of the bounce rate by excluding people that actually engage with the page and read it from the bounce rate calculation. In older measurement systems this would not be included. Continue reading

Ben Young
Ben Young
November 25, 2022

Best Content Analytics 2022

In 2022 with Google Analytics sunsetting their product, many content marketers are looking for the best content analytics system of 2022. Marketers should consider Nudge. Nudge enables you to get customer insights with ease, diving straight into how customers are engaging, what they’re paying attention to, where they’re coming from, on what devices. And then it makes analysts jobs easier by synthesizing the data into insights, so you can get from insight to action faster.  … Continue reading

Ben Young
Ben Young
November 25, 2022

What causes discrepancies between two analytics systems?

The biggest cause of discrepancies between two analytics system, is the users that leave before a page has finished, and one analytics system has loaded but the other has not yet. Discrepancies of a few percentage are reasonable. If there is a large discrepancy (like 10% or more) you need to investigate. Ideally there should be no discrepancy between two analytics system on the same website. But they do happen for the aforementioned reason. There can also be… Continue reading

Ben Young
Ben Young
November 25, 2022

What is engagement metrics?

Engagement metrics are measures of customer engagement. They reflect how a customer is engaging in your digital experience. This can mean, paying attention to it, scrolling, interacting with it or sharing on social networks. Platforms like Nudge help you capture engagement metrics. Continue reading

Ben Young
Ben Young
November 25, 2022

How to measure engagement metrics?

You can measure engagement metrics with an analytics platform like Nudge. Nudge enables you to get customer insights with ease, diving straight into how customers are engaging, what they’re paying attention to, where they’re coming from, on what devices. And then it makes analysts jobs easier by synthesizing the data into insights, so you can get from insight to action faster. Continue reading

Ben Young
Ben Young
November 25, 2022