Ben Young
Ben Young
October 14, 2022

Get better measurement is often the answer. To find exactly how efficient your current media spend is. And then to identify the pockets of opportunity that are there. Efficiency of course, is contextual to you and your objectives. You want media that is most effective at driving those objectives. So your measure may not be particularly universal. But the same principles apply.

Completing a measurement audit, to make sure you are measuring the right things. Also to find any gaps in your analytics, that you need to solve. And practically, there are always some gaps, but identifying those and figuring out solutions to deal with them. Ensures you can be as efficient as possible.

Metrics that can help are:

  • Reach, how many people are we getting in front of.
  • Attention, how long people are engaging for each click.
  • Average Scroll, how are customers consuming the page and content.
  • Engagement rate, what customers do on the page, and if they click out, to make a purchase, or sign up to webinar etc.
  • Conversion rate, rate at which people take the desired action.
  • Bounce rate, are people staying, but use a bounce rate that captures if people leave even without clicking a link. Like Nudge does.

Nudge enables you to get customer insights with ease, diving straight into how customers are engaging, what they’re paying attention to, where they’re coming from, on what devices. And then it makes analysts jobs easier by synthesizing the data into insights, so you can get from insight to action faster.