Ben Young
Ben Young
October 14, 2022

Install a platform like Nudge. Nudge enables you to get customer insights with ease, diving straight into how customers are engaging, what they’re paying attention to, where they’re coming from, on what devices. And then it makes analysts jobs easier by synthesizing the data into insights, so you can get from insight to action faster.

You will get access to a bunch of metrics, that help tell you your highest quality traffic:

  • Reach, how many people are we getting in front of
  • Attention, how long people are engaging for each click.
  • Average Scroll, how are customers consuming the page and content.
  • Engagement rate, what customers do on the page, and if they click out, to make a purchase, or sign up to webinar etc.
  • Conversion rate, rate at which people take the desired action.
  • Bounce rate, are people staying, but use a bounce rate that captures if people leave even without clicking a link. Like Nudge does.
  • Earned impressions, what content is driving clicks from sharing and social

All of these help give you an idea of the quality of your content. Some metrics may be more important that others, but you have a few to choose, based on your objectives.